Duke Energy Senior IT Telecom Analyst in Charlotte, North Carolina

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Position Summary

This is the third level of the IT Telecom Analyst classification hierarchy. Employees at this level manage work in Telecom areas of specialization, with minimal supervision. Incumbents are expected to develop advanced skills and to have the ability to work independently, with guidance limited to unusual or complex projects or issues. They are fully competent in use of concepts and procedures. They identify problems, develop solutions and take actions to resolve.

This position is a fixed term role that will last approximately 1 year.


  • Work with engineering and support teams to ensure documentation is in place, alarming capabilities are properly enabled, asset system information is updated and change impact is properly documented and approved.

  • Work with Engineering Teams on project costs, resource and scheduling efforts.

  • Provides technical oversight to a variety of vendors performing telecom work. This work list included installation of structured cabling, fiber splicing, communications tower work and general civil work performed at Telecom locations.

  • Provide some on-sight leadership and technical support for the construction teams that install the various Telecommunications equipment.

  • Performs related activities as directed. Manages personal self-development and maintains current knowledge of the industry to leverage more effective or emerging technologies

Basic/Required Qualifications

  • Bachelor’s degree from a four-year college or university OR; 10 years of equivalent work related experience in lieu of a degree

  • Minimum of 5 years of job related experience

Desired Qualifications

  • General knowledge of Duke Energy’s core business.

  • Superior problem solving and analytical skills

  • Expert working knowledge of the telecommunications systems & associated safety policies, practices, and work procedures

  • Excellent interpersonal skills with ability and willingness to share information and transfer knowledge to others

  • Effective verbal and written communication skills and ability to work with various disciplines

  • Ability to work self directed and be a team player

  • Experience with service providers used by the Duke Telecommunications department

  • Experience with Corporate Inventory System (EMAX)

  • Experience with I/T Problem Dispatch and Change Management System (PICASSO)

  • Experience with Corporate Documentation System (Fusion)

Travel Requirements


Relocation Assistance Provided (as applicable)No

Represented/Union PositionNo

Visa Sponsored PositionNo

Posting Expiration Date

Sunday, April 22, 2018

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

We are one of the largest electric power holding companies in the United States, supplying and delivering electricity to approximately 7.4 million U.S. customers. We have approximately 52,700 megawatts of electric generating capacity in the Carolinas, the Midwest and Florida – and natural gas distribution services serving more than 1.5 million customers in Ohio, Kentucky, Tennessee and the Carolinas. Our commercial and international businesses own and operate diverse power generation assets in North America and Latin America, including a portfolio of renewable energy assets.

Regardless of your skill set or specific interest, we're looking for the best and brightest talent in the industry. Our people make us great - and we're always looking for more. Find your career path today at Duke Energy, where it's more than a career - it's a chance to make a difference in people's lives.

Duke Energy is an Equal Opportunity Employer and complies with the laws set forth in the Department of Labor EEO Poster and Supplement.