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Eversource Energy Senior IT Business Solutions Analyst in Berlin, Connecticut

Check out this video and find out why our team loves to work here! ( seek a talented IT Business Solutions Analyst with Agile experience in support of projects and operations across our Operation Services Product Line.
We seek a talented IT Business Solutions Analyst with Agile experience in support of projects and operations across our Operation Services Product Line.
Typical assignments include but not limited to the following:


Lead requirements gathering sessions and/or workflow analysis in support of key business processes and associated IT solutions.


May act as the Agile Product Owner and/or support activities of the Product Owner to include, working with cross-functional Business teams to investigate, capture, analyze and document detailed stories that effectively translate business opportunities/problems into innovative and practical solutions.


Translates business opportunities/problems into a compelling business case narrative that includes executive summary, project scope, objectives, benefits, cost estimate and risks in support of the project initiation through approval process.


Assists in the preparation of testing strategy.


Facilitates user acceptance testing and/or test coordination with business partners.


Supports system integration and UAT testing.


Develops project charters, project authorization forms and detailed project estimates.


Performs and documents gap analysis.


Works with business partners and 3rd party vendors to elicit requirements needed to support configuration of “Software as a Service” solutions.


Identifies opportunities to improve current processes and acts as a champion for change.
Bachelor’s degree in Computer Science, Information Technology or related discipline with a minimum of 5 years' related experience is required.

Candidate must be customer-centric with a demonstrated knowledge of IT development and support processes. In addition the candidate must possess initiative; analytical reasoning; and exceptional listening/oral/written communications skills. Candidate must be able to communicate effectively to all levels of the organization. Candidate must have strong software development lifecycle (e.g. agile, iterative, waterfall) experience with a focus on the agile methodology Product Owner role, requirements gathering and testing. A working knowledge of requirements and test quality management tools such as HP Quality Center is required.

Very desirable candidates will bring prior utility experience and a consultancy model approach to the Business Solutions Analyst role on cross-functional teams implementing Software as a Service (SaaS) and Commercial Off the Shelf (COTS) solutions. Candidate will have the opportunity to recommend new application systems, features or improvements to IT/Business partners based on digital, mobile application, e-commerce experience and industry best practices.
Experience with Enablon’s EHS, Chevin FleetWave, and Geodigital Work Studio is a plus.
Strong working knowledge of the Agile methodology, Product Owner experience, familiarity with Scrum practices, stories and ability to pivot rapidly in response to changing requirements
Candidate must be able to travel on short notice within Eversource service territory (CT, MA and NH).

Worker Type:


Number of Openings:


EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Vaccination Information:

Eversource requires an individual who is newly hired into this position to be fully vaccinated for COVID-19 by their first day of employment. If you have any concerns regarding compliance with this requirement, you will need to discuss your concerns with Eversource’s HR department after a decision has been made about whether or not to make you a conditional offer of employment. Eversource does not require applicants to discuss vaccination status prior to receipt of a conditional offer of employment and complies with all applicable laws requiring reasonable accommodation.

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.