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Southern Company Digital Literacy Content Analyst in Atlanta, Georgia

Digital Literacy Content Analyst


Digitial Literacy Content Analyst


  • Bachelor’s degree in related field highly desirable

  • 1-2 years of experience in website design with demonstrated proficiency

  • 1-2 years of experience writing technical articles for a non-technical audience

  • Excellent written and verbal communications skills including public speaking ability

  • Proficiency in constructing clear PowerPoint presentations

  • Proficiency in building sites using SharePoint or Teamsites

  • Ability to lead training sessions

  • Ability to build consensus and achieve results through the effective use of persuasive communication and formal presentation skills

  • Ability to assess end-user technology products and construct meaningful and concise education material and instruction

  • Ability to establish and maintain peer and customer relationships across organizational lines

  • Ability to communicate ideas in both a technical and user-friendly language

  • Ability to facilitate and manage data inputs and changes across multiple organizations

  • Maintains a customer-focused mindset and strives to exceed customer expectations

  • Excellent organizational skills and attention to detail for self and others

Job Overview

  • Create periodic articles for internal technology website such as educational guides, information on new releases and technology success stories

  • Manage website content and host committee meetings to gather article information from across the Technology Organization

  • Plan, implement, manage, monitor and upgrade the organization's website

  • Conduct content audits to eliminate redundant and/or duplicate information

  • Suggest and implement continual improvements to website with a focus on user experience

  • Ensure website quality and efficiency by conducting regular test plans

  • Collaborate with communications team and management to ensure that the website aligns with brand strategy and meets the organization’s standards

  • Create customized graphics for Digital Literacy presentations and promotions

  • Create training materials on featured technologies for broad, non-technical audiences

  • Create content for Digital Literacy Yammer communities

  • Host educational sessions promoting the use of featured technologies

  • Assist the Digital Literacy analyst with capturing metrics

  • Create strategies to grow website usage and web traffic metrics

  • Keep up to date with industry best practices and trends


Job Field: Information Technology

Job Type: Standard

Primary Location: Georgia-Metro Atlanta-Atlanta

Operating Company: Southern Company Services

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Work Location(s):

Georgia Power Headquarters - 241 Ralph McGill Blvd. NE (241ATLANTA)

241 Ralph McGill Blvd. NE

Atlanta, 30308

Req ID: SCS2009090