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Digital Literacy Content Analyst

Description

Digitial Literacy Content Analyst

Skills

• Bachelor’s degree in related field highly desirable

• 1-2 years of experience in website design with demonstrated proficiency

• 1-2 years of experience writing technical articles for a non-technical audience

• Excellent written and verbal communications skills including public speaking ability

• Proficiency in constructing clear PowerPoint presentations

• Proficiency in building sites using SharePoint or Teamsites

• Ability to lead training sessions

• Ability to build consensus and achieve results through the effective use of persuasive communication and formal presentation skills

• Ability to assess end-user technology products and construct meaningful and concise education material and instruction

• Ability to establish and maintain peer and customer relationships across organizational lines

• Ability to communicate ideas in both a technical and user-friendly language

• Ability to facilitate and manage data inputs and changes across multiple organizations

• Maintains a customer-focused mindset and strives to exceed customer expectations

• Excellent organizational skills and attention to detail for self and others

Job Overview

• Create periodic articles for internal technology website such as educational guides, information on new releases and technology success stories

• Manage website content and host committee meetings to gather article information from across the Technology Organization

• Plan, implement, manage, monitor and upgrade the organization's website

• Conduct content audits to eliminate redundant and/or duplicate information

• Suggest and implement continual improvements to website with a focus on user experience

• Ensure website quality and efficiency by conducting regular test plans

• Collaborate with communications team and management to ensure that the website aligns with brand strategy and meets the organization’s standards

• Create customized graphics for Digital Literacy presentations and promotions

• Create training materials on featured technologies for broad, non-technical audiences

• Create content for Digital Literacy Yammer communities

• Host educational sessions promoting the use of featured technologies

• Assist the Digital Literacy analyst with capturing metrics

• Create strategies to grow website usage and web traffic metrics

• Keep up to date with industry best practices and trends

#LI

Job Field: Information Technology

Job Type: Standard

Primary Location: Georgia-Metro Atlanta-Atlanta

Operating Company: Southern Company Services

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Work Location(s):

Georgia Power Headquarters - 241 Ralph McGill Blvd. NE (241ATLANTA)

241 Ralph McGill Blvd. NE

Atlanta, 30308

Req ID: SCS2009090