PPL Corporation Supervisor- IT Security Operations Center in Allentown, Pennsylvania
Supervisor- IT Security Operations Center
Direct program for vulnerability and threat monitoring
Oversee program to investigate, report, and respond to network security risks to PPL
Assist Director and Managers as they align the new PPL IT vision and direction with the task of supporting critical IT / OT infrastructure
Coach and mentor employees, providing specific, timely, and constructive performance feedback
Collect staff performance data against established service levels
General Management & Decision Making:
Provide day-to-day leadership and operational management in area of responsibility
Execute objectives, plans, and policies for area of responsibility in line with Enterprise and IT Organization level strategy
Simultaneously help coordinate resourcing and impact of multiple projects that are within area of responsibility
Provide input to manager on employee performance, and on specific unit operations
Be on the lookout for new opportunities to leverage technology for continuous improvement and outsourced services for greater efficiency
Contribute to the development of budgets for area of responsibility and assists in the preparation of operational plans for the IT department
Oversee area of responsibility to adhere to approved budgets
Assist in communications that involve coordinating support and issue resolution or require a high level of interpersonal and negotiation skills
Utilize negotiation and persuasion to come to agreement with others
In-person supervision of employees to ensure compliance with FLSA wage and hour issues as well as to monitor compliance with safety rules.
Physical presence in the office/on-site to engage in face-to-face interaction and coordination of work among direct reports and co-workers.
May be assigned an Electric Utilities emergency and storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule.
The Supervisor- Security Ops Center, under direct supervision of the Manager- Fusion Ops Center, has first-line supervisory responsibility for the Security Operations Center (SOC).
Candidates must meet the basic qualifications and pass all required tests or assessments to receive consideration.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility form upon hire.
Bachelor's degree and 3 years of related work experience
Demonstrated leadership and interpersonal skills
Excellent written and oral communication skills
Incumbent must effectively deal with rapid technological and business change
Excitement, curiosity, and passion for shaping the future through digital technology
Equal Employment Opportunity:
Our company is an equal opportunity, affirmative action employer dedicated to diversity and the strength it brings to the workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identify, genetic information, disability status, or any other protected characteristic.
Regular or Temporary:
Utilities or energy experience
NERC CIP Compliance Analysis Certification, System Operator Certification, GIAC Critical Infrastructure Protection Security Certification
Proven work experience as a SOC IT System Operator or similar role
Familiarity with DLP, SIEM, NIDS/NIPS, HIDS/HIPS, and endpoint protection suites
Full-time or Part-time:
As one of the largest investor-owned companies in the U.S. utility sector, PPL Corporation delivers on its promises to customers, investors, employees and the communities we serve. Our utilities – Western Power Distribution, Louisville Gas and Electric and Kentucky Utilities, and PPL Electric Utilities – provide an outstanding service experience for our customers, consistently ranking among the best in the United States and the United Kingdom. PPL has grown from a company with customers and facilities in one region of Pennsylvania to a diverse energy company with more than 10 million customers in the U.S. and the U.K. PPL provides energy for millions of customers while providing challenging and rewarding careers for thousands of employees around the U.S. and abroad. Follow PPL Corporation on social mediaTwitter: @PPLCorporation (https://twitter.com/PPLCorporation)LinkedIn (https://www.linkedin.com/company/ppl-corporation)Follow PPL Electric Utilities on social mediaTwitter: @PPLElectric (https://twitter.com/PPLElectric)Facebook (www.facebook.com/PPLElectric)