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PPL Corporation Business Operations Analyst EU in Allentown, Pennsylvania


Internal Title:

Business Operations Analyst EU

Primary Responsibilities:

  1. Extract and deliver useful statistics and insight from business data in order to drive and support operational improvements and business strategies.

  2. Proactively identify and implement solutions and/or strategies that will help the business better achieve its short and long-term business objectives.

  3. Prepare complex financial models and forecasting using advanced modeling techniques.

  4. Responsible for developing high level analyses, recommending courses of action based on data, and presenting to Senior Management.

  5. Develop and research methods for measuring various areas of business performance and compare against trends and best practices.

  6. Review, identify, analyze, and create detailed documentation of business process and supporting systems.

  7. May lead special projects or teams.

Requisition ID:


Position Summary:

This position is responsible for providing analysis and solution of complex business process and technical problems with a focus on improving operational effectiveness and excellence. The Business Operations Analyst will prepare and deliver well-constructed business insights to management, lead teams, and enhance other's understanding of business processes and systems. The ideal candidate is a well-organized self-starter with a passion to optimize the decision making process through rigorous utilization of data.

Candidate Qualifications:

Candidates must meet the basic qualifications and pass all required tests or assessments to receive consideration.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility form upon hire.

Experience Level:


Recruiting Location:


Basic Qualifications:

  1. Bachelor’s degree with five years analytical/problem solving experience OR Master's degree with two years analytical/problem solving experience.

  2. Experience with Business Intelligence tools such as SAS, Hyperion, Microstrategy, Tableau and Hadoop.

  3. In-depth knowledge in statistical analysis, economic modeling and data visualization.

  4. Strong analysis, research and complex problem solving skills.

  5. Proficient in MS Suite (Excel, Access, and PowerPoint) or other advanced statistical computer applications.

Equal Employment Opportunity:

Our company is an equal opportunity, affirmative action employer dedicated to diversity and the strength it brings to the workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identify, genetic information, disability status, or any other protected characteristic.

Regular or Temporary:


Preferred Qualifications:

  1. Master’s Degree in business or a quantitative discipline.

  2. Possess an innate curiosity and a strong desire to solve problems.

  3. Ability to tell a story from analysis to be able to identify/solve business opportunities.

  4. Background in Lean, Six Sigma, or similar process improvement models.

  5. Excellent written and verbal communication skills.

Full-time or Part-time:


Corporate Summary:

As one of the largest investor-owned companies in the U.S. utility sector, PPL Corporation delivers on its promises to customers, investors, employees and the communities we serve. Our utilities - Western Power Distribution, Louisville Gas and Electric and Kentucky Utilities, and PPL Electric Utilities - provide an outstanding service experience for our customers, consistently ranking among the best in the United States and the United Kingdom. PPL has grown from a company with customers and facilities in one region of Pennsylvania to a diverse energy company with more than 10 million customers in the U.S. and the U.K. PPL provides energy for millions of customers while providing challenging and rewarding careers for thousands of employees around the U.S. and abroad.

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