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PPL Corporation Apprentice Operator-Cash Receipts in Allentown, Pennsylvania


Internal Title:

Apprentice Operator-Cash Receipts

Primary Responsibilities:

Duties include but are not limited to:

  1. Process customer payments using automated cash processing equipment:

a. Presorting of Bill Payment Center remittances and development of transfer checks.

b. Knowledge of all procedures relating to the processing of direct customer mail.

c. Operating the automated processing equipment, and a thorough knowledge of all procedures related thereto, for utilization in resolving equipment failures, document jams, transmission problems to the mini-computer, and replacing equipment supplies.

  1. Assist the Cash Receipts Leader and Technical Assistant in the investigation and resolution of all problems related to the processing of “exception” payments:

a. Preparation of scannable bill stubs.

b. Investigation of unidentified remittances.

c. Processing of “pay-by-phone” remittances; handling of customer correspondence, correction of cash processing imbalances, etc.

  1. Develop daily deposit totals and related accounting data as required.

  2. Perform other related duties as assigned or as necessary.

Requisition ID:


Position Summary:

Performs duties required to process customer payments on automated cash processing equipment.

Candidate Qualifications:

Candidates must meet the basic qualifications and pass all required tests or assessments to receive consideration.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility form upon hire.

Experience Level:

Skilled Worker

Recruiting Location:


Additional Requirements:

Business Line Specific Qualifications Summary Required

Basic Qualifications:

  1. High school education or equivalent – banking experience desirable.

  2. Successful completion of the Clerical Job Family 3 Test.

  3. Successfully pass 10-key adding machine performance test.

  4. Ability to follow instructions and learn work methods.

  5. Neatness in appearance.

Operator Cash Receipts:

  1. Promotion to Operator Cash Receipts shall be based on one-year satisfactory performance in the position of Assistant Operator Cash Receipts.

Equal Employment Opportunity:

Our company is an equal opportunity, affirmative action employer dedicated to diversity and the strength it brings to the workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identify, genetic information, disability status, or any other protected characteristic.

Regular or Temporary:


Preferred Qualifications:

Preferred Qualifications Summary Required

Full-time or Part-time:


Corporate Summary:

As one of the largest investor-owned companies in the U.S. utility sector, PPL Corporation delivers on its promises to customers, investors, employees and the communities we serve. Our utilities - Western Power Distribution, Louisville Gas and Electric and Kentucky Utilities, and PPL Electric Utilities - provide an outstanding service experience for our customers, consistently ranking among the best in the United States and the United Kingdom. PPL has grown from a company with customers and facilities in one region of Pennsylvania to a diverse energy company with more than 10 million customers in the U.S. and the U.K. PPL provides energy for millions of customers while providing challenging and rewarding careers for thousands of employees around the U.S. and abroad.

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