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FirstEnergy Corp. Manager, Ethics & Compliance (Investigations) in Akron, Ohio

Manager, Ethics & Compliance (Investigations)


Akron, OH, US, 44308

Job Function: Legal

Employee Type: Reg Full Time (FT)

Requisition ID: 40324

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with the FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. [SC00]

The position is within the Ethics & Compliance group and reports to the Director of Ethics and Compliance. It can be in OH, PA, NJ, MD, or WV, with travel as needed.

The Ethics & Compliance (E&C) Investigations Manager will be responsible for leading the team that manages E&C investigations. Responsibilities include managing a team of investigators, managing, and continuously improving the investigation processes and data, and working with stakeholders throughout the organization to conduct thorough and timely investigations. This manager will also frequently work with Legal and Assurance leaders, in addition to other functional leaders, and be responsible for developing reports of investigation findings and delivering periodic reports to FirstEnergy senior leaders.

The Ethics & Compliance (E&C) group works to strengthen the company’s ethics and compliance profile for FirstEnergy’s operating companies. The team interacts with various functions to promote trust and respect, manage ethics and compliance risks, promote ethical business conduct, develop policies, procedures, and controls, and manage complaints and concerns. The team also performs risk assessments, conducts investigations, coordinates training, and manages ethics and compliance communications. This position will be expected to interact with all levels of the organization and lead a team of Compliance Specialists focused on investigations.

Responsibilities include:

  • Providing day-to-day leadership for Investigation initiatives and continuous improvement

  • Overseeing the development and build-out of the Ethics & Compliance Investigations program

  • Overseeing the build-out of Investigations policies and procedures

  • Maintaining Investigations policies and procedures

  • Planning, conducting, and overseeing time-sensitive, complex investigations of irregularities, fraud, corruption, and/or other violations of the Code of Conduct, company policies, or the law

  • Conducting interviews with identified parties and subsequently developing reports

  • Conducting and managing investigations triggered by reported concerns and complaints from internal and external parties, including the ethics hotline

  • Collecting data, reviewing patterns and anomalies, and compiling gathered information

  • Developing the framework for storing and maintaining investigation case data

  • Engaging with business unit management to communicate relevant review findings to promote adherence to processes and procedures

  • Drafting and delivering findings and regular status reports to leadership

  • Working with Legal, Assurance, and other functions to ensure understanding of applicable laws, rules, regulations, policies & procedures, and risks


  • Bachelor’s Degree in Business Management, Criminal Justice, Law, Finance, Accounting, Economics, or related discipline is required.

  • Juris Doctorate from an accredited program a plus

  • Minimum ten years relevant work experience in roles of increasing responsibility is required. Relevant experience includes compliance & ethics, conduct and management of investigations, or similar work experiences.

  • Knowledge of ethical practices and standards within the Utilities of Electricity sector

  • Superior interpersonal, written, and verbal communication skills

  • Strong investigative, analytical, and decision-making skills

  • High degree of proficiency in organization and planning

  • Pragmatic with strong problem-solving skills and excellent attention to detail

  • Able to build relationships and credibility across the organization

  • Leadership skills with the ability to manage a team, delegate tasks, and provide guidance to team members

  • Travel to Akron will be required if selected candidate is located outside of Akron

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification


FirstEnergy Human Resources Team


Nearest Major Market: Akron

Nearest Secondary Market: Cleveland

Job Segment: Compliance, Investigation, Business Manager, Manager, Criminal Investigator, Legal, Management, Security