Manager, ITS Infrastructure Engineering

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Date: May 20, 2024

Location: Saint Louis, MO, US, 63101 Birmingham, AL, US, 35203

Company: Spire Inc.

Company Overview

At Spire, we believe energy exists to help people. To enrich their lives, grow their businesses, advance their communities. It’s a simple idea, but one that’s at the heart of our business. We’re dedicated to understanding our customers’ needs and goals to better serve them today and tomorrow. That’s why we’re always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.

And we find the best by hiring those who share our values of safety, inclusion and integrity, and demonstrate our four essential behaviors that bring the Spire culture to life:

• We make it happen: We are a company of go-getters, acting on every opportunity to help our company advance.

• We seek out perspective: We challenge ourselves to be open to different ways of doing things, because learning from each other leads to breakthroughs.

• We collaborate: We put teamwork first, bringing in everyone’s ideas, because our collective energy makes us stronger.

• We care: We treat people how we want to be treated, listening closely and doing what’s right, even when it’s hard

By living our values and behaviors every day, we strive to create an environment where every employee feels welcome, respected and valued.

Summary

Spire is seeking a Manager, ITS Infrastructure Engineering to oversee and provide guidance to a technical pool of resources. This role will lead and develop a highly skilled, cross functional technical staff to implement solutions for critical customer facing applications and end-user groups, with a focus on continuous improvement, quality, and providing a high level of customer-centric service delivery.

Duties and Responsibilities

• Solid understanding of the role of virtualization technologies in the Data Center

• Provide leadership and oversight on all Infrastructure Engineering areas such as Server, Network, Security and Core Database functions

• Oversee diverse pool of technical resources to ensure continuous delivery of work as planned accordingly in the agile kanban teams and as other schedules require

• Maintain alignment with overall Product vision and roadmap to ensure capacity and resources support needs of Spire IT teams

• Close knowledge gaps and build highly skilled resource pools to support core technology solutions by enabling training and building strategic development plans

• Maintain collaborative partnership with leaders, as well as peers, to ensure timely resolution of pending issues, team performance is monitored, and objectives are realized

• Partner effectively with Product Owners and Scrum Masters to isolate any team level performance concerns, create remediation plans, and attend team ceremonies as needed to stay connected

• Set measurable performance objectives annually with a focus on career pathing and opportunities for individuals

• Lead by example, provide motivation to team members, and instill accountability

• Provide ample support as needed to ensure tools and resources are provided to team to be successful

• Participate and lead direct reports in developing and maintaining a roadmap for the technologies and solutions owned by this team

• Participate in the annual budgeting process for the Network, Server and Database Engineering team

• Respond timely to requests for information or action items from leadership team, peers and team members

Essential Characteristics and Competencies

• Ability to coach, teach and mentor

• Demonstrate servant leader mindset

• Deep understanding of Agile values and principles and the ability to translate that knowledge to practices

• Understand and operate within lean budget guardrails

• Foster psychological safety in individual teams, as well as across entire ITS organization

• Believes in a non-hierarchical culture of collaboration, transparency, and trust across the team

• Foster an environment of continuous learning, adherence to process and progress

• Understand gaps and application team needs to enable team members to support continuous delivery of new enhancements

• Solid understanding of software development life cycles

• Strong analytical, planning, and organizational skills

• Strong written and verbal communication skills

Supervisory Responsibilities

• Direct supervision of large team of engineers across a variety of core infrastructure technologies

Required Education (certifications, licenses)

• Bachelor's degree in related field or extensive experience (5+ years) required

• 5+ years’ experience working on cross-functional, cross-geographical integrated systems and projects

• 5-8 years of progressive work experience playing an active role in technology delivery and/or business analysis

• Minimum 5 years in people leadership position, directly or indirectly

• Familiarity with Scaled Agile Framework (SAFe) and other Agile methodologies

• SAFe certification(s) a plus

• CISSP certification preferred

Required knowledge, skill and abilities

• Analytical, critical thinking and problem-solving skills

• Experience working collaboratively with technical, development and Product Management teams

• Working knowledge of virtualization, SD Wan, core network, firewall, automation, and database technologies with a focus on resiliency and disaster recovery

Physical demands, environment and schedule

• Hybrid Remote/Office environment

• Work performed primarily during business hours, with off-hours support required at times

• Some Travel may be required as ITS and teams are disparate across locations

Posting Requirements

• We accept online applications through our career site at jobs.spireenergy.com

Disclaimer: The above statements are intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Spire Inc., and its subsidiaries are an Affirmative Action and Equal Employment Opportunity employer.

Job Location: St Louis Job Segment: Engineering Manager, Database, Virtualization, Engineer, Network, Engineering, Technology

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