LG&E and KU Energy Gas Regulatory Associate I in Louisville, Kentucky
Title Gas Regulatory Associate I
Requisition ID 3806BR
Address 6900 Enterprise Drive
Job Function Admin or Clerical Support
Position Purpose The Gas Regulatory Associate I is an entry-level position responsible for assisting in the day-to-day management of pipeline safety inspections and other natural gas regulatory compliance programs. This position requires strict attention to detail as work impacts other internal and external resources and departments. The Associate position should ensure that the work efforts ensure a positive customer experience for both internal and external customers.
Education & Experience High school diploma or equivalent is required; Two year college degree preferably in a business field is highly desired; Successful applicant must be able to demonstrate experience and use of multiple database applications; One year of customer service experience analyzing and resolving data inquires or problem resolution; Demonstrated experience in process development, program performance management/measurement and program compliance is desired; One to three years of experience in handling direct communications from customers handling inquires is a plus; SAP experience a plus
Preferred Qualifications Must be able to analyze data and perform investigations with multiple systems (i.e. databases, geographic information systems, etc.); Effective communication and organizational skills are required; Applicant must demonstrate a history of accuracy and timeliness in maintaining multiple assigned duties; Able to identify potential problems and communicate issues effectively to improve processes and/or documentation; Can work effectively with limited assistance and moderate supervision; Possess a working knowledge of MS Office with proficient knowledge and experience with MS Excel
Job Description Work well as a team member to develop and manage internal relationships and exercise professional judgment.
Learn programs processes for assigned area of responsibility – leak survey, curb valve inspection, public awareness, atmospheric corrosion, regulator change/data entry, priority and designated valves, cathodic protection, integrity management, etc.
With guidance from supervision, identify and assign work to be given to field resources based on established guidelines
Ensure compliance with deadlines associated with the various assigned programs of responsibility
Identify and communicate potential problems with information systems, processes or compliance deadlines to supervision as needed
Research and report errors in company database applications (i.e. CCS, Smallworld, Storms, etc.)
Maintain accurate records for assigned programs that can sustain necessary audit reviews
Assist in the preparation of periodic statistical reports
Process various daily reports as directed by supervision when needed
Assist staff in the completion of paperwork from various compliance activities
Review documentation for paperwork for accuracy and completeness (i.e. reports, timesheets, pipeline construction packets, etc.); Communicate documentation issues to responsible parties for correction
Learn applicable database systems as required for the position (i.e. CCS, STORMS/related work management systems, Smallworld, Oracle IPM, FIM, Fieldsmart, Ventyx-Service Suite, Gas Outage and Management reports, Distribution Operations Web reporting, RP 1162, Dig Track, and Cathodic Protection Data Manager)
Learn processes and perform tasks associated with other company functions such as material ordering, invoice processing, and timekeeping
Handle incoming telephone calls and be responsible for answering inquiries from customer, contract resources, and other company employees
Learn general federal and state pipeline safety regulation and company procedure requirements for the inspection programs the department section performs
Communicate clearly and professionally to other members of the group regarding errors and corrective measures
Other duties as assigned by management
Work Conditions Primarily working in an office environment with occasional field visits.
Physical Effort Primarily sitting with some walking.
Equal Opportunity Employer
Louisville Gas & Electric and Kentucky Utilities (LG&E and KU) is an equal opportunity, affirmative action employer dedicated to diversity and the strength it brings to the workplace.
© LG&E and KU
All qualified applicants will receive consideration for employment without regard to race, color, age, sex, religion, national origin, veteran status, sexual orientation, gender identity, disability, perceived disability or any other protected characteristic as may be defined by applicable law.
Learn more about equal employment protections:
If you need a reasonable accommodation for any part of the employment process, please email our Human Resources department ator call 502-627-2410, and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address and phone number.