First Energy Corp. Network & Transport Specialist III, IV in Akron, Ohio

Network & Transport Specialist III, IV

Location: Akron, OH, US, 44320

Job Function: Information Technology

Employee Type: Reg Full Time (FT)

Requisition ID: 3183

FirstEnergy at a Glance

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation’s largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a diverse generating fleet with a total capacity of nearly 17,000 megawatts.

About the Opportunity

This is an open position with FE Services, a subsidiary of FirstEnergy Corp. [SC00]

ACCOUNTABILITY OBJECTIVE

As part of the Data Network team, responsible for architecture, engineering, design, implementation, operation, maintenance, regulatory compliance, and ongoing reliability of Local Area Network (LAN) systems. This includes network routing & switching, wireless LAN (802.11x) networks, data center networks (Nexus, PODs, etc.), and voice & video services (VoIP, PBX, voice mail, voice recorders, phones, IVR, video, and satellite).

  • Delivering high-performance high-availability LAN systems, in a 24/7 enterprise, fully monitored to achieve service expectations, scalable to business needs, and that have appropriate disaster recovery capabilities.

  • Participating in LAN projects to ensure computing and network architecture solutions are solid, well integrated, and comply with technical strategy.

  • Supporting the operational performance and maintenance of existing Data Network systems as well as design and delivery of new products/product enhancements.

  • Implementing technical standards and regulatory requirements to Data Network systems.

  • Staying current with technology changes and the relationships of technology to emerging business requirements.

  • Leveraging Cisco management tools, HP Operations Manager, HP Project and Portfolio Management (PPM), and other tools used to monitor, control & track the performance of these systems and manage the work.

PRINCIPAL ACCOUNTABILITIES

  1. Providing daily support for the Data Network team that supports the many technology platforms delivering data, voice, video, and computing services to FE employees, contractors, and business partners.

  2. Ensuring high level of reliability and availability of these systems. Manages the expectations of FE business units. Responsible along with others for disaster recovery of these systems.

  3. Understanding and following all applicable policies & procedures to effectively manage risk to FE’s Data Network environments.

QUALIFICATIONS

1.

Bachelor or Associates Degree in Computer Science, Telecommunications or related field, or equivalent experience in a network engineering field.

2.

Relevant technical knowledge includes routing and switching equipment, LAN topologies, network protocols, wireless LAN systems (Cisco wireless a plus), data center networks, and voice & video technologies and services (VoIP, PBX, voice mail, voice recorders, phones, IVR, video conferencing systems, and satellite). CCNP preferred.

  1. Knowledge of the OSI reference model.

  2. Ability to read sniffer traces to identify complex performance issues is preferred.

  3. Preferred knowledge includes project management concepts & tools, and environmental support systems for supported technology platforms (e.g., HVAC, AC/DC power systems, batteries, generators, etc.).

  4. Core competencies include interpersonal, communications (written & verbal), and presentation skills.

  5. Minimum of 4 - 7 years professional-level experience required.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt

FirstEnergy Human Resources Team

Nearest Major Market: Akron

Nearest Secondary Market: Cleveland

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